Pharmacies across the United States are experiencing delays to prescription orders due to a cyberattack against Change Healthcare, one of the country’s largest healthcare technology companies. The company first became aware of the attack affecting its networks on Wednesday morning.
“Change Healthcare is experiencing a network interruption related to a cyber security issue and our experts are working to address the matter. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact,” Change Healthcare said in a statement.
The company handles orders and patient payments across the country. Change Healthcare hasn’t provided a timeline for resolution; however, the outage is expected to last until today.
Some pharmacy chains appear to not be affected, with a CVS spokesperson claiming that there’s no indication the company’s systems have been compromised. “We have business continuity plans in place to minimize disruption of service and apologize for any inconvenience our customers and members may experience,” a statement said. “We’re continuing to fill prescriptions but in certain cases we are not able to process insurance claims, which our business continuity plan is addressing to ensure patients continue to have access to their medications.”
