Opinion
Is Staffing Eroding Customer Experience?
U.S. workers’ sense of accountability for customer experience exceeds their confidence in their organizations’ ability to deliver on customer promises as staffing...
Why Some Bosses Are Bullies
One of a manager’s core responsibilities is motivating people to complete tasks that are sometimes tedious, unpleasant or downright dull....
Technology
The secret sauce for getting finance employees to accept AI
Not all employees are excited about AI. There, I said it. I know I’m contradicting oodles of hype. But just...
OpenAI strikes deal with Pentagon hours after Trump admin bans Anthropic
OpenAI CEO Sam Altman announced late Friday that the company had signed a deal with the Pentagon for its AI tools to be...
Environment
Stellantis, Toyota, Subaru not in Tesla carbon pool for 2026, EU filing shows
Stellantis Toyota (7203.T) and Subaru (7270.T) have not signed up to the current year's carbon‑credit 'pool' led by Tesla (TSLA.O), which is designed to...
MP Materials selects Texas for rare earth magnet manufacturing site
MP Materials has chosen Northlake, Texas, for its new $1.25 billion rare earth magnet manufacturing campus, the company announced Thursday, amid...
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