Innovation

Self-service channels can save organizations money while improving CX -- if done right. Explore these benefits and tips to keep...

In times of crisis—ahead of a big storm, in the wake of a natural disaster, during a pandemic—consumers often resort...

New research reveals a scalable technique that uses synthetic data to improve the accuracy of AI models that recognize images....

Data is changing the competitive landscape. The volume of data now available to companies means they can find efficiencies, develop...

Branchlike metallic filaments can sap the power of solid-state lithium batteries. A new study explains how they form and how...

Modern partner ecosystems offer multiple advantages to software firms—but many struggle to build one. Here are five critical strategies for...

How can deep tech help companies stay profitable while becoming sustainable? The answer lies in a combination of advanced technology...

The device provides greater sensitivity and speed than previous versions, and could be used for industrial inspection, airport security, and...

A new model that maps developmental pathways to tumor cells may unlock the identity of cancers of unknown primary. The...

When large companies overinvest in digital capabilities, they dramatically widen the value gap with their more cautious peers, generating an...