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CEO North America > Business > Innovation > A McShift to revamped stores

A McShift to revamped stores

in Editor´s Choice, Innovation
- A McShift to revamped stores
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La cadena de hamburguesas más grande del mundo comenzará a apostar por tiendas renovadas.

La cadena de hamburguesas más grande del mundo publicó sus ganancias trimestrales más recientes e informó que las acciones de la compañía aumentaron un 15% en los últimos 12 meses, al cierre del martes (28 de enero), superando las estimaciones de los expertos de Wall Streets que anticiparon tiempos difíciles en medio de la disminución del tráfico peatonal en su mercado.  Los restaurantes estadounidenses   y un cambio de liderazgo después de que la compañía despidió a  su directorio despidió al CEO Steve Easterbrook  en noviembre. Chris Kempczinski, quien anteriormente dirigía la división estadounidense de la compañía, fue designado para reemplazarlo.

En Estados Unidos, su mercado local, las ventas mismas tiendas aumentaron un 5,1% durante el trimestre, a  pesar de que el tráfico a los restaurantes cayó un 1,9% en 2019.

“Lograr que el recuento de huéspedes de EE. UU. Sea positivo es nuestra prioridad número uno”, dijo el director ejecutivo Chris Kempczinski, y agregó que la atención se centrará en ganarse a los clientes del desayuno.

Based on a survey of analysts by Refinitiv, published by CNBC, here’s what the company reported compared with what Wall Street was expecting:

  • Earnings per share: $1.97, adjusted, vs $1.96 expected
  • Revenue: $5.3 billion vs $5.3 billion expected
  • Global same-store sales: 5.9% vs 5.2% expected

This somewhat “unexpected” growth for the burger emporium has come not just by enhancing its menus, schedules, and options, but with the growing trend of digitizing stores, drive-thru menus, and partnering with new delivery options.

Since 2018, faced with growing competition, McDonald’s looked towards AI-powered technology to stand out. According to Hospitality Tech, over 4,000 restaurants have converted to the fast food giant’s “Experience of the Future” concept that combines state-of-the-art technology, including digital menu boards and self-ordering kiosks with an updated look and delivery.

In 2019, the company made its largest acquisition in 20 years in March when it acquired personalization tech startup Dynamic Yield for an estimated $300 million, reports RT Insights. As of September 2019, the technology was deployed in over 8,000 US restaurants and was expected to be implemented in “nearly all” drive-thrus in the United States and Australia by the end of 2019.

The China dilemma

McDonald’s has shut down restaurants in five Chinese cities, beginning even to implement new health protocols in the region as the coronavirus has expanded worldwide and caused fear among markets.

La cadena de restaurantes, en 2017, entregó las riendas a una empresa estatal china, en un acuerdo que valoraría el negocio en hasta 2.080 millones de dólares, según The Wall Street Journal , sin embargo, aún no se informa si más Se anticipan daños para el gigante de las hamburguesas. McDonald’s todavía tiene unos 3.000 restaurantes abiertos en China.

Tags: CEOCEO NorthamChris KempczinskiCoronavirusMcDonald’sWall Street

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