As the expectations placed on middle managers to coach employees’ performance increase due to amplified generational shifts and remote work, managers are now having to be part-boss-part-mentor.
But artificial intelligence can make it easier for managers to provide high-quality coaching more efficient.
Leaders whose supervisory responsibilities — including training employees — have increased over the past year showed a 21% increase in anxiety, which made them 520% more likely to suffer burnout.
New AI options that could enhance managerial coaching capabilities while creating a social distance between managers and their employees to eliminate concerns over bias, transparency and privacy.
AI tools can boost the frequency, personalization and accuracy of managerial coaching, without increasing their workload.
But for AI integration to be successful, it must be accompanied by an improved human experience for both managers and employees.