Findings from Deloitte’s 2020 Global Technology Leadership Study.
In late summer 2019, an enthusiastic team of Deloitte technologists, futurists, researchers, and writers began working on the 2020 Global Technology Leadership Study. Formerly known as the global CIO survey, this comprehensive research project has, since 2015, tracked the evolution of organizations, their technology functions, and the critically important roles that technology leaders play in them.
As our latest effort launched, innovation and technology disruption were proceeding at a fever pitch and markets were climbing. More importantly, many organizations operating at the vanguard of digital innovation were leveraging technology—and the expertise of their technology leaders—in unique ways to create competitive advantage. We, like you, wanted to know what challenges and opportunities these pioneers face. Likewise, what do digitally advanced organizations expect from their technology leaders? The timing was right. Deloitte’s 2020 Global Technology Leadership Study would examine how tech leaders can guide their organizations to new ways of thinking and new goals that emphasize change (see the sidebar, “About the 2020 Global Technology Leadership Study”).
About the 2020 Global Technology Leadership Study
This year’s Global Technology Leadership Study includes more than 1,300 participants across 69 countries and 22 industry sectors. The naming shift from global CIO survey to Global Technology Leadership Study recognizes the increased scope of technology leadership roles, such as CIOs, CDOs, and CTOs—but also acknowledges the deeper technology engagement of CEOs, CFOs, COOs, and leaders in strategy, innovation, and R&D. The increase in survey respondents from outside the technology function—from 22 percent in 2018 to 40 percent in 2020—is directly correlated with the organizational importance of technology.
By Bill Briggs, Khalid Kark & Anh Nguyen Phillips
Read the full study here.
