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CEO NA Magazine > Opinion > CEO: Restaurant chains must compete on value to attract diners

CEO: Restaurant chains must compete on value to attract diners

in Opinion
CEO: Restaurant chains must compete on value to attract diners
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Restaurant chains are increasingly offering value deals to attract budget-conscious consumers, Dine Brands Global CEO John Peyton told Yahoo Finance, emphasizing that the competition for customers is intense, with chains like IHOP, Applebee’s, and Fuzzy’s working hard to be the top choice when diners decide to eat out. For example, Applebee’s offers a $9.99 Whole Lotta Bacon Burger, while Buffalo Wild Wings promotes a $19.99 all-you-can-eat boneless wings and fries deal, and Chili’s has introduced a $10.99 “3 For Me” meal deal.

Chili’s parent company, Brinker International, is expected to report a significant 8.26% growth in same-store sales, driven by these value promotions. However, analysts like Setyan warn that while such deals may increase sales in the short term, they are not sustainable in the long run due to their impact on profit margins. Chili’s aggressive pricing is reportedly taking market share from both casual dining and quick-service restaurants (QSRs).

Meanwhile, other chains like Olive Garden have tried to avoid cutting prices too deeply to protect margins. Despite Olive Garden’s reputation for value with its endless breadsticks, its same-store sales dropped 1.5% year over year, while Longhorn Steakhouse, also owned by Darden Restaurants, saw a 4% increase. The strategy of maintaining prices may not have worked as hoped, with competitors like Chili’s aggressively pushing value deals.

Peyton hinted that Dine Brands might consider adjusting its pricing strategy to stay competitive, though he emphasized that any promotions must remain profitable. He noted that promotions are carefully designed in collaboration with franchisees to ensure they drive profitable traffic to the restaurants.

Tags: Applebee'sBrinker InternationalBuffalo Wild WingsChili'sDine BrandsIHOPRestuarants

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