“Work anywhere” is now considered permanent in many organizations. And with that shift comes an obligation to provide a new kind of employee experience (EX)—one that is tailored to each role whether the employee is working from the office, at home, or as a hybrid blend.
There has been tremendous investment in technology, automation, and process improvements to elevate the digital EX. However, there were plenty of manual, in-person “fixes” required to make the digital EX a smooth one. In fact, properly aligned services to technology is the foundation that keeps employees connect, engaged, and productive.
Organizations that invest in digital EX can realize higher productivity, a reduction in turnover, and benefits to the bottom line. Our ebook is designed to help you continue on your journey.
By Robin Rasmussen & John Doel
Download KPMG’s exclusive e-book “Work Anywhere” at https://advisory.kpmg.us/articles/2021/get-digital-employee-experience-right.html.