PayPal Holdings Inc. announced today that its Board of Directors has appointed Enrique Lores President and CEO, effective March 1, succeeding Alex Chriss. The Board is confident that Lores, with more than three decades of experience in technology and commerce, will provide the leadership PayPal needs to begin its next chapter.
Lores joins PayPal after more than six years as President and CEO of HP Inc., where he guided the company through a period of strategic change and innovation. During his tenure, he expanded the business beyond its traditional PC and printing focus to include services, subscriptions, and future-of-work solutions, such as AI-enabled products.
David W.. Dorman, PayPal’s new Independent Board Chair, told investors: “Enrique is widely recognized as a visionary leader who prioritizes customer-centric innovation with demonstrable impact. His strong track record leading complex transformations and disciplined execution on a global basis will ensure PayPal maintains its leadership of the dynamic payments industry now and into the future. I look forward to continuing to work with the Board and supporting Enrique as he takes on the CEO role.”
Lores stated, “We will further strengthen the culture of innovation necessary to deliver long-term transformation and balance this with near-term delivery, executing with greater speed and precision, and holding ourselves accountable for consistent delivery quarter on quarter, to further assert PayPal’s industry leadership position. The payments industry is changing faster than ever, driven by new technologies, evolving regulations, an increasingly competitive landscape, and the rapid acceleration of AI that is reshaping commerce daily. PayPal sits at the center of this change, and I look forward to leading the team to accelerate the delivery of new innovations and to shape the future of digital payments and commerce.”
Lores’ appointment follows a detailed evaluation by the Board of Directors, which found that the pace of change and execution under Chriss were not in line with the Board’s expectations.
Jamie Miller, CFO and COO, will serve as Interim CEO until Lores assumes the CEO role.
PayPal shares fell more than 17% in premarket trading after its earnings report, released today, forecast sluggish 2026 profits and reported fourth-quarter earnings below Wall Street expectations.
By CEO NA Editorial Staff
