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CEO NA Magazine > News > ISPs debut ‘nutrition label’ for cost breakdowns

ISPs debut ‘nutrition label’ for cost breakdowns

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ISPs debut ‘nutrition label’ for cost breakdowns
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As of Wednesday, internet service providers are required by the Federal Communications Commission to give consumers a breakdown of services and costs in a notice that resembles a nutritional label. The information provided includes monthly prices, internet speed range, discounts and bundles, amount of data and other potential charges such as early termination and late fees.

The labels are a result of an FCC ruling in October 2023 stipulating that ISPs with more than 100,000 customers must display the information at the time of purchase for any standalone or fixed internet service, along with mobile broadband plans. The requirement will kick in on October 10 for ISPs with 100,000 or fewer.

President Joe Biden lauded the implementation as progress toward purging so-called “junk fees.”

“Folks, my administration is taking a major step toward eliminating junk fees on internet bills,” President Joe Biden said on social media. “The FCC is requiring internet providers to tell you exactly what you’re paying, exactly what you’re getting, when you purchase your internet plan, all on one simple label

Tags: CEO North AmericaFederal Communications CommissionInternet Service ProvidersJoe BidenJunk Fees

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