McDonald’s CEO Chris Kempczinski said dine-in is here to stay, despite off-premise growth during the pandemic.
McDonald’s CEO Chris Kempczinski said he expects dining inside the fast-food giant’s restaurants to bounce back post-pandemic.
“I think dine-in is always going to be here,” he said in a CNBC Evolve Conference panel that aired Wednesday. “Eating is such a social experience, and dine-in is a part of that social experience.”
Over the last year, digital ordering and drive-thru sales have surged across the fast-food sectors, helping McDonald’s and its rivals recover from the crisis faster than the broader restaurant industry.
McDonald’s saw its US same-store sales pick up by the third quarter of 2020. In its latest quarter, the company reported US same-store sales growth of 13.6%.