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CEO NA Magazine > Business > Delta set to settle class action refund suit

Delta set to settle class action refund suit

in Business, News
Delta set to settle class action refund suit
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U.S. airline Delta Air Lines is set to pay out tens of millions of dollars in a class action suit settlement surrounding the airline’s faulty refunds during the Covid-19 pandemic, the company announced Friday.

“Delta has engaged in unfair and deceptive conduct through its policy to refuse refunds, limiting and forcing customers into a rebooked flight or travel voucher instead of returning their money,” claimed the suit.

Delta will reportedly pay out $27 million in claims and 7% interest in airline credits or cash as part of the settlement.

The airline will also be required to pay $2.3 million in attorney fees.

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