The new consumer loyalty landscape: Transcending consumer expectations
Customers have higher expectations than ever and companies must deliver more to earn and build loyalty. Our research provides insight ...
Tag: Consumer
Trends that will define 2021—and beyond
The COVID-19 pandemic has changed the world, and its effects will last. Some factors can be vital for business leaders ...
Holiday season
US consumers are set to spend big money this holiday season. U.S. consumers are expected to bring plenty of joy ...
How to help customers get a job done
Any service company that doesn’t plan a digital component should certainly start soon. By Mark W. Johnson Every successful company owes ...
The multicultural consumer
Nielsen's 2018 Total Audience Report reveals the most avid consumers of media. The increased racial and ethnic diversity across the U.S. ...
Positive consumers
According to preliminary figures, consumer confidence remains high in the US. According to preliminary figures published by the University of Michigan on ...
Consumer prices
Consumer prices have risen for four of the six major grocery store food groups. Food prices increased 1.6% from December ...
The world’s most chosen consumer brand
Coca-Cola became the most sought-after brand in the world for 6th year straight. No matter where you go in the ...
Who do U.S. customers trust?
Customers see Amazon as the most trustworthy out of the five biggest U.S. tech companies. The trust bubble has burst, ...
Consumer finances are moving on up
In many countries, consumer sentiment has improved since 2015. Consumers have become more bullish about their ability to spend, according ...